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 New S3 - Dealers phoned about DAMAGE View next topic
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kingfisher
Knows a Bit



Joined: 26 Apr 2009
Posts: 178


PostPosted: Thu Feb 25, 2016 4:16 pm Reply with quoteBack to top

Advice please.
About to take delivery, was off this afternoon to have a handover/pay/paper work etc etc and they phoned to postpone as the car had a bit of damage ( it's been in stock for 12 days.....)
Seems the ariel is damaged and there's a 'crease' in the roof.

Trying to get to speak to the bodyshop people to find out exactly what is being done, rather than going through several other people.

SWMBO is saying they'll have to reorder as she doesn't want a 'repaired' new car......
Advice/comments please.........

Thanks
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HPsauce
Skilled



Joined: 13 Mar 2013
Posts: 1308


PostPosted: Thu Feb 25, 2016 4:22 pm Reply with quoteBack to top

Beware any crease in the roof, it may well be a write-off as it won't be repairable!
Colleague of mine was waiting for his new Volvo (company car) to arrive and the transporter operator messed up unloading and put a big crease across the roof by squashing it. Car was written off without ever being delivered.
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C J
Experienced


Car: RS4 B5
Power: 507
Torque: 741
Engine code: AZR

Joined: 16 Apr 2013
Posts: 3441

Location: Nottingham

PostPosted: Thu Feb 25, 2016 5:58 pm Reply with quoteBack to top

I'm with your Mrs on this one. You ordered a brand new car and you want a brand new car, not one that's been repaired before you've even took delivery of it.

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jockthedog
Experienced


Car: S4-B5.3
Power: C5-RS6Plus
Torque: in' hell!
Engine code: 0xFA

Joined: 14 Mar 2011
Posts: 2958

Location: Moonbase Alpha

PostPosted: Thu Feb 25, 2016 6:09 pm Reply with quoteBack to top

Did you order a damaged and repaired car? I doubt it.
Maybe go and see this one anyway and leave a 5p in the boot or somewhere hidden so you can make sure you don't end up w this one.
Or order one from a different dealer.
You have no need to buy this one, for sure
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mikeyquattro
Expert


Car: B5 RS4
Power: 471 PS
Torque: 686 Nm
Engine code: AZR

Joined: 22 Apr 2008
Posts: 5897

Location: Wilts

PostPosted: Thu Feb 25, 2016 6:09 pm Reply with quoteBack to top

Get a new one. And compensation for the delay

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Mike
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Challice
Experienced


Car: S4 V8
Power: 340bhp
Torque: 301lbft

Joined: 05 Mar 2011
Posts: 3017

Location: Wiltshire

PostPosted: Thu Feb 25, 2016 7:05 pm Reply with quoteBack to top

Defo your paying out for a new car, get a new one, IF it's repaired you will always be looking at the roof
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S4 Muzza
knowledgeable


Car: Imola B5 S4

Joined: 13 Jan 2012
Posts: 361

Location: Ayrshire

PostPosted: Thu Feb 25, 2016 7:06 pm Reply with quoteBack to top

Never had the pleasure of buying a new car personally, but unless there was a sizeable discount on offer would I hell be accepting that!

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B5 S4 Avant - Gone
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Trig
Experienced


Car: The Birch
Power: Under 4
Torque: Over 5

Joined: 14 Nov 2008
Posts: 2418


PostPosted: Thu Feb 25, 2016 7:29 pm Reply with quoteBack to top

I wouldnt be taking delivery...............

What have you paid so far???????????????
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kingfisher
Knows a Bit



Joined: 26 Apr 2009
Posts: 178


PostPosted: Thu Feb 25, 2016 8:24 pm Reply with quoteBack to top

Thanks for the comments.
Think they are all what I really feel......
Planning on seeing it tomorrow a.s.a.p. It may not be as I have had described to me but.......
Paid 1k deposit.
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Professor Peach
Skilled


Car: 2016 S3 Quattro

Joined: 17 Dec 2010
Posts: 1598

Location: Northampton

PostPosted: Thu Feb 25, 2016 8:30 pm Reply with quoteBack to top

Definitely demand a replacement, but I like idea of hiding something in this one, incase they try a cheeky one.

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Rob

All too often, the light at the end of the tunnel is a headlamp on the front of the on-coming train of disappointment.

When designing something to be fool proof, never underestimate the ingenuity of fools.
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Noggymike
Veteran


Car: 2002 B5 RS4
Power: 430 bhp
Torque: Whatever
Engine code: BHP

Joined: 07 Oct 2012
Posts: 11757

Location: In front of you, lol'ing

PostPosted: Thu Feb 25, 2016 8:32 pm Reply with quoteBack to top

Professor Peach wrote:
Definitely demand a replacement, but I like idea of hiding something in this one, incase they try a cheeky one.




If you see it, take down the Vin number as well.

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2002 B5 RS4 Noggy
1998 B5 S4 Noggy Avant, FS mid Feb 2017, PM me.
2008 BMW 118d Daily slaaaag
2000 TT 225 Roadster (on going project)
1982 UR Quattro gem in the making
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kingfisher
Knows a Bit



Joined: 26 Apr 2009
Posts: 178


PostPosted: Thu Feb 25, 2016 8:33 pm Reply with quoteBack to top

Yes I liked the hiding something as well , must remember that for other things.
VIN should be easily seen at the screen base ?
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super-ron
Brand New, Welcome :)


Car: Audi S6 C5
Power: 340
Torque: 400
Engine code: ANK

Joined: 22 Jan 2016
Posts: 23


PostPosted: Fri Feb 26, 2016 4:40 am Reply with quoteBack to top

I used to work in a main dealer BMW bodyshop and you wouldn't believe how many brand new unregistered cars we had in from transport damage. Loads of roof damaged ones from the car transporter deck above, and lots of wheel referbs too from kerbing. I bet they didn't give such a courtesy call.
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bboy82
Experienced


Car: K04'd B5 S4 Saloon
Power: TBC
Engine code: AGB

Joined: 14 Mar 2011
Posts: 3238

Location: East Northants

PostPosted: Fri Feb 26, 2016 8:21 am Reply with quoteBack to top

I service the compressors at a few 'bodyshops' that correct the paintwork on brand new cars that have been marked down as substandard on their PDI.

It's fairly common practice I guess, but obviously I'm not privy to the policy behind it.

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With courage, nothing is impossible.
Sir William Hillary
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Trig
Experienced


Car: The Birch
Power: Under 4
Torque: Over 5

Joined: 14 Nov 2008
Posts: 2418


PostPosted: Fri Feb 26, 2016 9:02 am Reply with quoteBack to top

Noggymike wrote:
Professor Peach wrote:
Definitely demand a replacement, but I like idea of hiding something in this one, incase they try a cheeky one.




If you see it, take down the Vin number as well.


Take a pic of the vin in the screen with your mobile
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