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 Huge thanks and great customer service! View next topic
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guymcc
Expert


Car: Misano RS4 B5
Power: 504ps
Torque: 604nm

Joined: 03 Jul 2010
Posts: 4660

Location: Aberdeenshire

PostPosted: Thu Jun 28, 2012 11:47 am  Reply with quoteBack to top

A belated thank you to Rich

After he mapped my car I had some issues with fuelling too rich.  This was a suspect lambda on its way out.  So after I changed my lambdas Rich said that we should then tweak the map which would hopefully sort out the overfuelling.

Well, first class customer service....

Got another ecu out to me, with  I think a sorted map, ran it in the car, and then did some logs for him, which I emailed over.  Rich took a look at these and was happy.  So I posted back the ecu along with mine and he then flashed mine ( I think that is what it's called ) along with an SAI delete!  Sent it back to me the SAME day and I had it in the car the following day!

Rich was always on the end of the phone talking me through the steps needed,  even at weekends late on the evenings! And all was done free of charge!!

Had a good run with the car over to the west coast of Scotland with a few others and the car never missed a beat!!

So yeh, big thanks Rich!  I owe you a beer!!    

_________________
Misano B5 RS4 - Now weekend runner
Pearl white 20v ur quattro - mmmm!
Daily mk5 gt tdi pd170
Audi 80 B4 avant alpine white!- Sold
S3 8l Imola! - Sold
Red S3 - Sold
Black 1.9TDI A3 - Sold
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viperbl
Viper Tuning


Car: Audi RS4
Power: 750+
Torque: 600 ftlb

Joined: 21 Apr 2008
Posts: 2518

Location: IOM

PostPosted: Fri Jun 29, 2012 5:05 am Reply with quoteBack to top

Thanks Guy, glad you are enjoying your car on some cracking roads

_________________
Rich

Custom Remaps for the VAG range, email rich at ViperTuning.com

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