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 How long does it take to agree an agreed value? View next topic
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Dave A
knowledgeable


Car: B5 RS4

Joined: 07 Jan 2013
Posts: 313

Location: Staffs

PostPosted: Thu Dec 15, 2016 12:55 pm  Reply with quoteBack to top

Too long.

I filled out the form online with details of work done/mods/money spent etc and submitted all my pictures.  It then changed to the timer whereby I await a response which came about a week later via email with the form attached to fill in that I had already filled in!!! Great.

I rang up and explained I had already taken the time to fill in the form online but without apology was told this had not been received and I had to now fill this one in, scan and send back which I did immediately. This was on Tuesday 6th December and as yet I have had no update.

If for whatever reason something isn't 'right' now then pretty sure this won't be resolved this side of Christmas!!!


Dave

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Misano B5 RS4, Bilstein B16's, B7 RS4 Brakes all round, Supersprint cat back.
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mikey-s
Veteran



Joined: 11 Jun 2008
Posts: 7463

Location: Mars

PostPosted: Thu Dec 15, 2016 12:59 pm Reply with quoteBack to top

After I'd received a valuation from the Quattro owners club and sent it to the insurers (Lancaster) they sent me an agreed valuation back in around 1 week.

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20v UR Quattro,  B5 S4,  B5 Tdi Avant
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tanoga
Skilled



Joined: 06 Jul 2012
Posts: 1606

Location: Dunstable

PostPosted: Thu Dec 15, 2016 1:30 pm Reply with quoteBack to top

From when I submitted the paperwork (via email) it took 4 days for me to have confirmation that the value had been agreed.

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stuartx
Experienced


Car: RS4
Power: 556
Torque: 728

Joined: 30 Aug 2012
Posts: 3597

Location: Edinburgh

PostPosted: Fri Dec 16, 2016 10:08 am Reply with quoteBack to top

I did mine online like you and submitted pictures etc I then got a an email a week later saying to scan over all my paperwork, invoices and stuff.

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TTE550
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DAN@ADRIAN FLUX
Learning



Joined: 16 Apr 2011
Posts: 87


PostPosted: Fri Dec 16, 2016 1:53 pm Reply with quoteBack to top

Hi,

Sorry you are experiencing problems. If you wanted to PM me some details I'd be happy to look into this for you.

Kind Regards
Dan
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Dave A
knowledgeable


Car: B5 RS4

Joined: 07 Jan 2013
Posts: 313

Location: Staffs

PostPosted: Tue Dec 20, 2016 11:36 am Reply with quoteBack to top

All sorted.

Thanks Dan  

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Misano B5 RS4, Bilstein B16's, B7 RS4 Brakes all round, Supersprint cat back.
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ollys
Skilled



Joined: 30 Jun 2008
Posts: 1288


PostPosted: Tue Dec 20, 2016 2:50 pm Reply with quoteBack to top

I have to say its great to know that there are actually insurers out there who care about individual people and cars, and who take the time to sort out issues like this...
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